Data Exports - Command by ClearGrid AI

ClearGrid stores operational data across a number of datasets that power Command. This page is the customer-facing menu of what is available for export — it is intentionally a high-level catalog, not a schema reference. Every dataset listed below is available through the Command API on request. Availability of any specific dataset depends on the features enabled for your tenant — contact support if something you need is not listed.

How to request access

Request via API

Contact support to enable the relevant endpoints on your account. See the API Reference tab for endpoint documentation.

Talk to your Account Manager

Not sure which datasets you need? Your ClearGrid account manager can help scope the right data, share samples, and discuss commercial terms.

Customers & Accounts

Dataset	Description	Access
Borrowers	Customer master record — identity, contact details, language, do-not-contact flag.	API on request
Borrower Accounts	One row per customer order/account placed with the lender.	API on request
Borrower Sub Accounts	Per-installment payment units that make up each account.	API on request
Borrower Account Debt Logs	History of debt and balance changes on an account.	API on request
Borrower Account Events	Event log of account lifecycle changes.	API on request
Borrower Custom Attribute Logs	Change history of customer custom attributes.	API on request

Payments & Settlements

Dataset	Description	Access
Borrower Payments	Money received — one row per payment event.	API on request
Borrower Payment Plans	Installment payment plans agreed with the customer.	API on request
Borrower Payment Plan Installments	Per-installment rows within a payment plan.	API on request
Borrower Payment Plan Installment Logs	Change history of payment-plan installments.	API on request
Borrower Payment Plan Logs	Change history of payment plans.	API on request
Scheduled Payments	Future-dated scheduled payment instructions.	API on request
Scheduled Payment Logs	Change history of scheduled payment instructions.	API on request
Payment Proofs	Uploaded payment receipts and proofs.	API on request
Borrower Settlements	Lender-approved settlement / promise-to-pay plans.	API on request

Collections Cases

Dataset	Description	Access
Borrower Deals	The collections case opened on a delinquent customer.	API on request
Borrower Deal Activity Logs	Append-only event log of stage transitions and case events.	API on request
Borrower Deal Logs	Point-in-time snapshots of mutable case fields.	API on request
Deal Activity Logs	Append-only event log of case activity.	API on request
Deal Views	Saved deal views and filters used by agents.	API on request

Communications

Dataset	Description	Access
Communication Logs	Per-attempt operational call and email log.	API on request
Conversations	Email and messaging conversation threads.	API on request
Manual Communication Logs	Agent’s record of every outreach attempt and outcome.	API on request
Manual Communication Log Outcomes	Structured outcome inputs (PTP date, amount, callback).	API on request
Communication Engagement	Engagement signals derived from communication attempts.	API on request

Reference & Configuration

Dataset	Description	Access
User Lender Details	Per-lender link between a user and a lender context.	API on request

The dataset names shown above are friendly labels. Field schemas, sample data, and API endpoints are provided on request after access is approved. Not all datasets are populated for every tenant — contact support to confirm which features are enabled for your account.

​How to request access

Request via API

Talk to your Account Manager

​Customers & Accounts

​Payments & Settlements

​Collections Cases

​Communications

​Reference & Configuration

How to request access

Customers & Accounts

Payments & Settlements

Collections Cases

Communications

Reference & Configuration