ClearGrid stores operational data across a number of datasets that power Command. This page is the customer-facing menu of what is available for export — it is intentionally a high-level catalog, not a schema reference.
Every dataset listed below is available through the Command API on request. Availability of any specific dataset depends on the features enabled for your tenant — contact support if something you need is not listed.
How to request access
Request via API Contact support to enable the relevant endpoints on your account. See the API Reference tab for endpoint documentation.
Talk to your Account Manager Not sure which datasets you need? Your ClearGrid account manager can help scope the right data, share samples, and discuss commercial terms.
Customers & Accounts Dataset Description Access Borrowers Customer master record — identity, contact details, language, do-not-contact flag. API on request Borrower Accounts One row per customer order/account placed with the lender. API on request Borrower Sub Accounts Per-installment payment units that make up each account. API on request Borrower Account Debt Logs History of debt and balance changes on an account. API on request Borrower Account Events Event log of account lifecycle changes. API on request Borrower Custom Attribute Logs Change history of customer custom attributes. API on request
Payments & Settlements Dataset Description Access Borrower Payments Money received — one row per payment event. API on request Borrower Payment Plans Installment payment plans agreed with the customer. API on request Borrower Payment Plan Installments Per-installment rows within a payment plan. API on request Borrower Payment Plan Installment Logs Change history of payment-plan installments. API on request Borrower Payment Plan Logs Change history of payment plans. API on request Scheduled Payments Future-dated scheduled payment instructions. API on request Scheduled Payment Logs Change history of scheduled payment instructions. API on request Payment Proofs Uploaded payment receipts and proofs. API on request Borrower Settlements Lender-approved settlement / promise-to-pay plans. API on request
Collections Cases Dataset Description Access Borrower Deals The collections case opened on a delinquent customer. API on request Borrower Deal Activity Logs Append-only event log of stage transitions and case events. API on request Borrower Deal Logs Point-in-time snapshots of mutable case fields. API on request Deal Activity Logs Append-only event log of case activity. API on request Deal Views Saved deal views and filters used by agents. API on request
Communications Dataset Description Access Communication Logs Per-attempt operational call and email log. API on request Conversations Email and messaging conversation threads. API on request Manual Communication Logs Agent’s record of every outreach attempt and outcome. API on request Manual Communication Log Outcomes Structured outcome inputs (PTP date, amount, callback). API on request Communication Engagement Engagement signals derived from communication attempts. API on request
Reference & Configuration Dataset Description Access User Lender Details Per-lender link between a user and a lender context. API on request
The dataset names shown above are friendly labels. Field schemas, sample data, and API endpoints are provided on request after access is approved. Not all datasets are populated for every tenant — contact support to confirm which features are enabled for your account.
