Each row is one collections case (deal) currently open or recently closed for a borrower. It includes the pipeline stage, communications pipeline, promise-to-pay (PTP) signals from both human agents and AI calls, and the do-not-contact flag.
Fields
Sample row
Date formats differ by field.
dpd_due_date and last_due_date are returned exactly as stored — DD/MM/YYYY strings (e.g. 01/06/2026), not ISO-8601. The PTP / broken-PTP fields and the system timestamps created_at / updated_at are ISO-8601. Parse them with separate format handling. See Date & time formats.Pagination characteristics
This dataset is direct — filtered to your tenant bylender_id on the collection itself, so each page returns a constant number of rows until the last page.
Use cases
- Collections pipeline reporting and stage-funnel analysis.
- PTP / broken-PTP tracking across human and AI channels.
- DNC suppression upstream of marketing and outreach.
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